The following questions are designed to answer the most common questions in regards to withdrawing funds from your account with Btcxglobal.com

If you have any other question about banking at Btcxglobal.com, you can always contact us via our live chat or visit our contact us page for more information.

Withdrawing Funds – How Does It Work?

At Btcxglobal.com, we have designed our withdrawal process to be as easy and secure as our funding process. To begin the process first log in and then choose the banking page and choose the “Withdrawal” option. Then fill out the fields and click “next.”

What Methods Are There For Withdrawal Of Funds?

Btxglobal's policy for withdrawal is that all withdrawals will be processed to the original source of the funds. If the value of the withdrawal request exceeds the value of the amount deposited by credit card the remaining value will be transferred by wire transfer. In order to comply with anti-money laundering policies, Btcxglobal will request the following documentation before the first withdrawal:

Official ID with picture – Passport/ Driver’s License/Official Government ID document (not expired).
Proof of address – Bank or Credit Card Statement/ Utility Bill (water, electricity, phone from the last 6 months).

If a credit card was used to deposit funds: Credit card front and back showing only the last 4 digits.
**Please note that if a trader uses multiple credit cards to deposit funds, the documents listed above will be required for each credit card.

Customers will be notified by e-mail regarding documentation required. Withdrawals will not be processed and confirmed until these documents are received.

What Are The Withdrawal Charges?

There are withdrawal charges associated with certain Btcxglobal account levels:

BASIC: USD/EUR/GBP/CHF – "Charges varies with total profits"
CNY – 250
JPY – 4,000
RUB – 2,500
TRY – 100
SILVER: USD/EUR/GBP/CHF – "Charges varies with total profits"
CNY – 250
JPY – 4,000
RUB – 2,500
TRY – 100
GOLD: USD/EUR/GBP/CHF – "Charges varies with total profits"
CNY – 250
JPY – 4,000
RUB – 2,500
TRY – 100
PLATINUM: Every withdrawal is free!
DIAMOND: Every withdrawal is free!

Skrill (Moneybookers): 2%
Neteller: 3.5%
Wire fee: 35USD / 35EUR / 35GBP/ 4,000JPY.
Minimum wire withdrawal amount is equal to the fee.
*Please note that there might be an additional fee, related to intermediary banks.

Must Withdrawal Requests Only Be Made At Certain Times?

Requests for withdrawals can be made at any time via the Btcxglobal site. The requests will be processed only after identification has been verified, and during the relevant financial institutions’ business hours.

Do You Require A Minimum Withdrawal Amount?

The minimum amount for withdrawal is $10.

Is There A Withdrawal Limit?

Withdrawals are capped at the amount of funds that are currently in the account.

How Long Does It Take To Get My Money?

Withdrawal requests are addressed and handled as quickly as possible. To expedite this process, we ask that you upload the documents detailed above so that once your identity is verified we can begin to process the withdrawal process without delay.